Why is important to choose an authorized repair service for your devices?

What do you get by choosing an authorized service?

Guaranteed quality by the manufacturer - The authorized service guarantees you quality and expertise that are the result of strict adherence to the rules and operating procedures, imposed by the manufacturer. The FIXIO service center is under continuous monitoring and control by all manufacturers with whom we have concluded an authorization agreement. The technicians who are responsible for servicing certain devices, are subject to constant training, education and testing of their knowledge by the manufacturer, in order to always be familiar with the operation of the devices, all novelties and rules of operation and repair that guarantee users quality and timely service.

Respecting the benefits of the warranty - Servicing a device under warranty in an authorized service center guarantees users respect and retention of all benefits provided by the manufacturer within the submitted warranty period. At the same time, according to the manufacturer`s warranty conditions, repair and servicing of a device under warranty, in an unauthorized service or by an unauthorized person leads to the cancellation of the warranty service (free repair).

Оригинални резервни делови - Авторизираниот сервис работи со оригинални резервни делови, доставени или купени од производителот на уредите за чие сервисирање имаме потпишан договор за авторизација. Оригинални делови се обезбедуваат само и единствено на сервисен центар кој е авторизиран за поправка на соодветниот уред.

Original spare parts - Authorized service works with original spare parts, delivered or purchased from the manufacturer of the devices for which we have a signed authorization agreement. Original parts are provided only at a service center that is authorized to repair the appropriate device.

With many years of experience in the repair and maintenance of various IT and telecommunication devices, FIXIO is an authorized service for the following products: • Motorola smartphones
• Dell (Consumer and Business Client parts) - desktops, laptops, monitors, accessories
• Dell (Enterprise and storage parts) - Power Edge Server, Storage, Data Domain, Networking, Azure Stack Hub, Power Store, Power Scale, VxRail, Modular Infrastructure, Unity
• Lenovo laptops (Ideapad & Thinkpads), desktops (Ideacentre & Thinkcentre), tablets (Smart Devices), monitors, workstations, Infrastructure Solutions Group (ISG - enterprise equipment)
• Lexmark products (A3, A4 and printers)
• Xerox (A3 and A4 printers and scanners)
• Acronis - Tier 1 level of support for software backup licenses and physical and virtual environment protection
• NJOY UPS and power supplies
With Fixio you can always be sure that your equipment is treated correctly by the most qualified specialists in the industry. Contact us at the following phone number: 0800 4 44 44 or email address: info@fixio.mk and our team will make sure that you get the best and fastest professional repair.